rajanandot Casino & Sportsbook Data Care
This page describes what we collect when you use rajanandot and how we keep that data protected. We take privacy seriously because your account, payment methods, and betting history are sensitive. When you register on rajanandot, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place bets on Liga 1, Piala AFF, or live-dealer tables, we collect certain information about you. Our privacy practices reflect Indonesian data-protection standards and our commitment to your security.
We do not sell your personal data to third parties. We do not share your betting history, account balance, or payment details with advertisers or brokers. We use your data only to operate rajanandot, prevent fraud, comply with law, and improve our service. This policy explains what we collect, how we use it, who has access, how long we keep it, and what rights you have.
If you have questions about our privacy practices or want to exercise your rights (access, correction, deletion), contact our support team via the platform's in-app chat or email. We respond to privacy requests within 14 days. Read below for full details on data handling, third-party processors, cookies, and your choices.
What rajanandot Collects and How We Use It
We collect information in several categories. When you registerwe ask for your name, date of birth, email address, phone number, and residential city (Jakarta, Surabaya, Bandung, Medan, Semarang, or other locations). We use this to verify your identity, prevent duplicate accounts, and comply with anti-fraud rules. Your date of birth helps us confirm age eligibility; we do not store it longer than necessary for verification.
When you fund your accountwe collect payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details), the amount deposited, and the timestamp. For e-wallets and mobile banking, we receive confirmation from the payment provider; we do not store your full wallet or card numbers. For bank transfers, we record the bank name, account holder name (yours), and transfer amount. We use this data to reconcile deposits, detect fraud, and generate your transaction history.
When you place bets and playwe log your betting activity: which games you access, which markets you bet on, your stake amounts, bet outcomes, and timestamps. We track live-dealer table joins, game rounds you participate in, and settlement results. We use this data to calculate your account balance, settle winnings, resolve disputes, and detect irregular betting patterns (e.g., account takeover attempts). Your betting history is stored securely and visible to you in your account at any time.
When you withdraw fundswe collect the withdrawal method, amount, and recipient account details. We use this to process your payout, verify the recipient matches your registered account, and prevent fraud. Withdrawal records are logged and accessible in your account history.
- Registration data
- Name, date of birth, email, phone, city — used for identity verification, account eligibility, and fraud prevention. We keep this as long as your account is active; data is deleted 2 years after account closure.
- Payment data
- Payment method, deposit/withdrawal amounts, timestamps — used for transaction reconciliation and fraud detection. Stored for 7 years to comply with financial record-keeping rules in Indonesia.
- Betting data
- Games played, stakes, outcomes, settlements — used to calculate balance, settle bets, resolve disputes. Stored indefinitely so you can review your full betting history.
- Device and IP data
- Device model, operating system, IP address, browser type — used to detect fraud, prevent account takeover, and optimize app performance. Deleted after 30 days of inactivity.
Our rajanandot Data Protection Commitments
We encrypt all personal and financial data in transit (using TLS/SSL) and at rest (using AES-256 encryption). Our servers may sit outside your jurisdiction but are subject to international data-protection standards. We use industry-standard firewalls, intrusion detection, and access logging to protect against unauthorized access. Our employees and contractors who handle your data sign confidentiality agreements and receive security training.
We share your data only in limited circumstances. We may disclose data to payment processors (e.g., DANA, e-wallet, bank partners) to complete deposits and withdrawals—they see only what is necessary for the transaction. We may disclose data to law enforcement or regulators if required by law or a valid legal order. We may share aggregated, anonymized data (e.g., "X thousand active users in Jakarta on Idul Fitri") with service providers to improve our platform, but this does not identify you. We do not sell your personal data to advertisers, brokers, or marketing firms.
We use cookies and similar trackers to remember your login, detect fraud, and analyze how you use rajanandot. Our mobile app uses device identifiers (not personally identifying) to track crashes and performance. You can control cookie settings in your browser or app preferences, but disabling them may limit functionality (e.g., you may be logged out more frequently).
- Your rights: You have the right to access your data (we provide a downloadable export), correct inaccuracies, delete data (subject to legal holds), and object to certain processing. Submit requests via in-app support or email; we respond within 14 days.
- Data breach: If we discover unauthorized access to your personal data, we notify you within 72 hours and inform relevant authorities. We maintain cyber-liability insurance to cover harm from breaches.
- International transfers: If your data is transferred outside Indonesia, it remains subject to equivalent security protections and this privacy policy.
- Policy updates: We may update this policy; changes take effect when posted. Your continued use of rajanandot after an update means you accept the new terms.
We at rajanandot believe your privacy is fundamental. Your personal information funds your account, places bets, and records transactions—we treat it with the standard security practices. We do not profit from selling your data; we profit from operating a fair, transparent betting and gaming platform. Your choice to trust rajanandot with your information is a responsibility we take seriously. If you have any concerns about how we handle your data, reach out immediately via our support channels.